30-Day Money Back Policy
At Barbara Jan Coaching, we are committed to providing exceptional coaching services to our clients and exceptional results. We understand that selecting a coaching program is an important decision, and we want to ensure your satisfaction and peace of mind. Therefore, we offer a 30-day money back guarantee on our coaching services, subject to the following terms and conditions:
- Eligibility:
- This money back guarantee is applicable only to new clients who have purchased one of our coaching programs directly from Barbara Jan Coaching.
- The guarantee is valid for the first 30 days from the date of purchase.
2. Request Process:
- To request a refund, clients must submit a written request via email to [email protected] within 30 days of the initial purchase.
- The request must include the client's full name, contact information, reason for dissatisfaction, and proof of purchase (order number or receipt).
3. Assessment:
- Upon receiving a refund request, our team will review the client's case thoroughly.
- We may request additional information or clarification from the client to better understand the reasons for their dissatisfaction.
4. Refund Criteria:
- Refunds will be granted at the sole discretion of Barbara Jan Coaching.
- Refunds may be issued if the client demonstrates that they have actively participated in the coaching program as directed and implemented the provided strategies but did not achieve the expected results.
- Refunds will not be granted if the client fails to participate fully in the coaching program or does not follow the instructions provided by the coach.
5. Refund Process:
- If a refund is approved, it will be processed within 14 business days of the approval date.
- Refunds will be issued using the same payment method used for the original purchase.
- Any processing fees or transaction charges incurred during the refund process will be deducted from the refund amount.
6. Exclusions:
- This money back guarantee does not apply to any additional products or services purchased in conjunction with the coaching program.
- Refunds will not be granted for dissatisfaction due to reasons beyond the control of Barbara Jan Coaching, such as personal circumstances or external factors.
7. Modification or Termination:
- Barbara Jan Coaching reserves the right to modify or terminate this money back policy at any time without prior notice.
- Any changes to the policy will be communicated to clients through our website or via email.
By purchasing our coaching services, you agree to abide by the terms and conditions outlined in this 30-Day Money Back Policy. If you have any questions or concerns regarding this policy, please contact us at [email protected] or +31 6 24707594.
Barbara Jan Coaching reserves the right to make the final decision on all refund requests in accordance with this policy.
Barbara Jan
Women’s coach
02nd of April 2024